They are as follows: Toll-Free Phone NumberĦ35 Rutledge Ave Ste 101 Charleston, South Carolina 29403Īnother third party website not as reputable as Yelp has Blue Acorn's headquarters listed as the following: Physical Addressħ014 E Camelback Rd, Ste 1452, Scottsdale, Arizona, 85251 But it should also be noted that this may merely be a regional location and not the head office. You can find a phone number and address for Blue Acorn listed on Yelp.
Additionally, if you click the "Support" link, you're simply redirected to the same "Contact Us" page. The page doesn't provide a customer service number. At the top of the contact page, you'll be asked to pick from five categories:įrom there, you'll be asked to provide your first and last name, email address, phone number (optional), subject, and a message detailing your reason for contacting them. However, if you would like to try and reach someone in the customer service department, Blue Acorn does have a "Contact Us" page. Due to the mounting legal problems this company is facing, one shouldn't expect it to start operating in customers' best interest at this point. As of the date written, Blue Acorn is under investigation by the federal government for possibly facilitating fraud. How You Can Solve Your Issue With Blue AcornĬonsidering the difficulty faced by not only customers but also consumer protection agencies in receiving a response from Blue Acorn, it's highly unlikely anyone attempting to contact its customer service department will fare any better. In total, the BBB received nearly 900 complaints in just 12 months. Again, most of the complaints to Blue Acorn's customer service either met with generic automated responses or went unanswered. Other customers were approved for Paycheck Protection Program (PPP) loans but then denied once the government found out that Blue Acorn was involved. As of June 21, 2021, Blue Acorn hasn't responded to the BBB's inquiry, essentially leaving it hanging just like it has many of its customers.Īs late as November 2021, Blue Acorn customers were still complaining that not only were Blue Acorn loans not being accepted by most banks, but its customer service failed to respond. The BBB reported that due to a large volume of negative customer reviews, incoming complaints, and numerous "scam tracker" inquiries, the private consumer protection agency sent a "Business Practice Inquiry" to Blue Acorn via email. According to the Better Business Bureau (BBB), Blue Acorn ".has a pattern of complaints concerning the business failing to disperse funds in a timely manner once an application is approved, failing to provide status and updates of applications, and not responding at all or only providing generic responses to consumers' inquiries." If you're a customer trying to contact Blue Acorn's customer service department with no luck, you're not alone. The Better Business Bureau Issues an Alert for a 'Pattern of Complaint' Of course, Blue Acorn has disputed the report, stating that the UT report was done using flawed methodology. This was based on several indicators of fraud when analyzing Small Business Administration (SBA) data. In a report published by the University of Texas, its team flagged approximately 30% of PPP loans done through Blue Acorn as being suspicious.
In only one year, Blue Acorn reportedly profited $1 billion from processing PPP loans for approximately 820,000 small business owners. What You Should Know About Blue Acornįounded in Scottsdale, Arizona, Blue Acorn (also spelled "Blueacorn") helped process more than $12 billion in Paycheck Protection Program loans, according to ABC affiliate channel 15 Phoenix. In fact, the average American will spend 43 days of their life on hold - that's a lot of time wasted.
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Jump the Phone Queue for Any Company What's Blue Acorn's Customer Service Number How to Contact Blue Acorn EasilyĪre you experiencing issues with a company and need them resolved? Skip the long phone queue with DoNotPay! It's tiring to wait hours on end to get assistance from a company, especially if you're a paying customer. DoNotPay provides a platform for legal information and self-help. DoNotPay is not a law firm and is not licensed to practice law. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. As a result, you should make sure to do your own independent research. IEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly.
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